PracticalEngineering,NotHype

We started Aiki Labs after seeing how often businesses rely on spreadsheets, inboxes, and patched-together tools simply because nothing else quite fits the way they work. My background is in product management and information systems, and before Aiki Labs I spent four years administering PIM, DAM, CRM, and translation workflows inside a regulated med tech manufacturer. That shaped how I approach every project: first understand how the operation really works, then design a system people can trust, maintain, and use day to day. At Aiki Labs, I lead how projects are structured and delivered, from early process mapping through build decisions and long-term reliability. We use AI where it genuinely helps, but the goal is always practical software that works in real operations long after the first demo.

My role is to make sure we're solving the right problems before anything gets built. I spend a lot of time talking to clients and understanding how their work actually happens day to day — what's slowing things down, what's messy, and what could be done better. I focus on keeping things simple and grounded. It's easy to build something that looks impressive but doesn't really help, so I make sure we stay focused on what's actually useful. I also look after growth and client relationships, making sure working with us feels clear, straightforward, and genuinely helpful.