Pimcore Health Check
Pimcore Health Check: €2,500, one week, fixed scope
A written assessment of the Pimcore instance you run: version gap, data model drift, fragile integrations, what to fix first. You keep the report.
€2,500fixed price · one week · report + call
At a glance
- Price
- €2,500, fixed. Not an estimate.
- Duration
- One week from access to report
- Deliverable
- 12 to 15 page written report plus a walkthrough call
- Best for
- Pimcore in production two years or longer
- Area
- Austria, Germany, and the wider DACH region
Run by the founder of Aiki Labs, who spent two years administering a production Pimcore instance inside a DACH medical device manufacturer: data model, integrations to CRM and DAM, translation workflow, hosting, and upgrades. The check looks for the failure modes that actually show up in year three and beyond.
Where teams get stuck
Who this is for
Manufacturers and B2B distributors running Pimcore in production, particularly where the agency that implemented it is no longer actively engaged. If your instance went live last quarter, you do not need this yet.
The original implementation partner has moved on
The agency that built it is still reachable, but the people who knew the project are gone and every request now goes through a queue behind their new work. Nobody currently holds the whole picture of your instance.
You are several versions behind and nobody has priced the gap
The upgrade has been deferred long enough that nobody wants to be the person who estimates it. That number is exactly what you need before you can plan anything else.
Change requests come back expensive and slow
Adding a language, a channel, or an attribute group produces a quote that feels out of proportion to the work. Often that is the data model charging interest, and it is worth knowing which part.
Something breaks whenever an upstream system changes
An ERP export shifts a column, a shop-side field is renamed, and the sync fails silently until someone notices missing products. You want to know how many of those single points of failure you actually have.
What works better
What we look at
Six areas, all of them in the report, all of them with findings written for a technical reader and a summary written for whoever signs the budget.
Version, upgrade path, security
Which Pimcore and Symfony version you are on, what the supported upgrade path looks like from there, which bundles and customisations will block it, and what security exposure the current version carries.
Data model and integrations
Classes, bricks, field collections, and classification store groups measured against what the business now needs, plus integration integrity across ERP, shop, DAM, and translation.
Performance and a prioritised fix list
Where listings, exports, and the admin UI slow down at your data volume, then every finding ranked by impact with an effort estimate against it.
Scope, deliverable, boundaries
Exactly what you get, and what this is not
The scope is fixed before we start, so the price cannot move during the week. If we find something outside the scope that matters, it goes in the report as a finding rather than becoming a change order.
The six scope areas in full
- Version and upgrade path assessment: current version, supported target, blockers in custom code and bundles, realistic effort band for the upgrade
- Data model review against current requirements: class and brick structure, classification store usage, localization setup, relations, and the places where the model no longer matches how the catalogue is used
- Integration integrity across ERP, shop, DAM, and translation: what runs on a schedule, what happens on failure, where errors surface, and which connections have no monitoring at all
- Performance review: indexing and query behaviour at your record and asset volume, listing and export timings, admin UI responsiveness for editors
- Security exposure: known vulnerabilities in the installed version, access and permission model, exposure of API endpoints and Data Hub configuration
- Prioritised fix list with effort estimates: every finding ranked, each with a rough effort band, so the list can be turned into a budget conversation
The deliverable
A written report, normally 12 to 15 pages. It opens with a summary for a non-technical reader, then goes area by area with the detail a developer needs to act on. Every finding names the file, class, or configuration it refers to.
Then a walkthrough call, usually 60 to 90 minutes, where we go through the findings and you push back on the ones you disagree with. The report is yours afterwards: no watermark, no expiry, and no obligation to buy anything. If you hand it to your existing agency and they fix everything in it, the check did its job.
The week, day by day
- Day 1: access setup, environment walkthrough, and a call with whoever knows the most about how the instance is used today
- Days 2 and 3: data model and integrations. This is where most findings come from, so it gets the most time
- Day 4: performance, security, version and upgrade path assessment
- Day 5: writing, prioritising, and effort estimation, then the report goes to you
- The following week: the walkthrough call, at whatever time suits your team
What this is not
It is not a sales audit. There is no section at the end recommending a rebuild, because a rebuild is almost never what an instance in this position needs.
It is not a PIM selection exercise. If you are deciding between Pimcore, Akeneo, and something custom, that is a different conversation and this is the wrong product for it.
It is not a penetration test or a compliance certification. Security exposure here means version vulnerabilities, permissions, and endpoint configuration, assessed by a developer rather than by an auditor.
How we work
How the week runs
Five working days from access to report, then the call.
Intake call
Before anything is booked: what your instance does, how old it is, who maintains it now. If the check is not the right thing for you, we say so here rather than after invoicing.
Access and orientation
Read access to the repository, a non-production environment, and a short walkthrough with whoever knows the instance best today.
Data model and integrations
The bulk of the work. Class structure, classification store, localization, and every connection into and out of Pimcore.
Performance, security, upgrade path
Query and indexing behaviour at your volume, permission model and endpoint exposure, and what the upgrade to a supported version actually involves.
Report and walkthrough
The written report lands on day five. The walkthrough call follows the week after, and the report is yours to keep and act on however you want.
€2,500, fixed, invoiced once. If the report leads to work, that work is quoted separately: ongoing maintenance runs from €800 to €2,500 per month depending on scope, and project work is fixed-priced after the findings are agreed.
Common questions
Frequently asked questions
What access do you need?
Does the check disrupt production?
What if the finding is that nothing is wrong?
What happens after the report?
Can this be done under NDA?
Why €2,500 rather than a free audit?
Related pages
Pimcore Care
The monthly retainer for teams that want the fix list worked through and the instance kept current.
Case study
Two years administering Pimcore, a DAM, Dynamics CRM, and a translation workflow at a medical device manufacturer.
Switching agency
What handover involves when the agency that built your instance is no longer the right fit.
Related
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Ready to talk
Book the intake call
Thirty minutes on what your instance does, how old it is, and who maintains it now. If the health check is not the right thing for your situation, that call is where we tell you.