Vienna, Austria
Custom Software Development in Vienna
Aiki Labs is a Vienna-based software development firm. We build custom internal tools, workflow automation systems, and practical business software for SMEs and startups — and take full responsibility for keeping what we ship running.
Studio
- Location
- Vienna, Austria
- Founded
- 2025
- Focus
- Custom tools for SMEs
- Serving
- Teams across Europe
- Approach
- We build, host & maintain
Who we are
A development firm that owns what it ships
Most software agencies build and hand over. We build, host, and maintain. Every system we ship is something we are responsible for — from the architecture decisions through to day-to-day uptime. That changes how we design.
We work with SMEs and startups across Europe from our base in Vienna. Our focus is practical systems: internal tools that replace spreadsheets, automation that removes manual work, and custom software for operations that have outgrown generic tools.
Services
Three areas of custom software development
Types of systems
What we build and operate
These are the categories of systems we most commonly build for SMEs and operations-heavy teams.
Admin Dashboards & Back-offices
Role-based access, real-time data, and the exact management controls your operation needs — nothing more, nothing less.
Workflow Automation Systems
Connect your tools. Automate the steps that currently require a person. Surface exceptions without adding process overhead.
Client & Staff Portals
Branded access for the people who need it. Clients see their projects, staff see what they manage, and nothing leaks between accounts.
AI Workflow Integrations
When AI genuinely helps a workflow — document processing, classification, intelligent routing — we integrate it as a reliable, auditable component.
Multi-tenant SaaS Platforms
One platform, multiple independent clients or branches. Isolated data, independent admin, shared infrastructure.
Real-time Platforms
WebSocket-based systems for live events, scoring, collaborative tools, or any workflow where data needs to update instantly across users.
Why custom
Why companies choose custom over off-the-shelf
Software that fits your process
Off-the-shelf tools are designed for the average business. If your workflows are specific, you end up bending your process to fit the software. Custom flips that.
No ongoing seat fees
You pay once to build it. No per-user pricing that scales with your headcount. No vendor changing their pricing model mid-contract.
Full ownership
The software is yours. No dependency on a third-party continuing to operate their product. No features disappearing in the next update.
Hosted and maintained
We do not build and disappear. We host, monitor, and maintain every system we ship. If something breaks, we fix it.
Why Vienna-based
What it means to work with a local team
Location is not just a detail — it changes how a project is scoped, communicated, and delivered.
Same timezone, real availability
Working with a Vienna-based team means your questions get real answers during your working day — not asynchronous replies from a team twelve time zones away.
European data and compliance context
We understand GDPR and the data-handling expectations of Austrian and European businesses. That context shapes how we architect systems, not just how we fill out paperwork.
Fluent in Austrian and European business operations
We have worked with SMEs in Vienna and across Central Europe. We understand the operational patterns, the tools they typically use, and the constraints they actually face.
In-person when it matters
For scoping sessions, kick-offs, or complex workflow reviews, we can meet in person in Vienna. Some conversations are simply better face to face.
Available in German. We communicate fluently in both English and German. If you prefer to discuss your project auf Deutsch, visit our German-language page or simply write to us in German — we will reply in kind.
Vienna-based
Talk to a Vienna-based development team
Book a free 30-minute consultation. We will listen to your problem and tell you honestly what the right system would look like.